Contact information
At Cuvalon, we’re here to help with anything you need — whether it’s a question about your order, product details, or general support.
Customer Support
📧 Email: support@cuvalon.com
🕒 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
We aim to respond to all inquiries within 24–48 business hours.
Business Information
Cuvalon
1172 Crosstown Way, 7201, Florida, 32807, United States
Order Support
If you’re reaching out about an order, please include:
- Your order number
- A brief description of your request
This helps us assist you faster.
Returns & Exchanges
For return requests or damaged items:
- Contact us within 48 hours of delivery (for damages)
- Include photos if applicable
- We’ll guide you through the next steps
For full details, please visit our Refund & Return Policy page.
Shipping & Delivery
Once your order ships, you’ll receive an email with your tracking information.
For shipping timelines and details, please refer to our Shipping Policy.
Why Shop With Cuvalon
- Secure checkout
- Carefully selected home and lighting products
- Dedicated customer support
Still Need Help?
Send us an email anytime at:
support@cuvalon.com
We’re happy to assist you.